Privacy Policy
At Coral Jade, accessible from www.coraljade.co.uk, protecting your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, book services, or sign up for education courses. By using our site, you consent to the terms described here.
1. Information We Collect
We collect personal information from you when you:
- Book a salon appointment or education course
- Contact us via our website, email, or phone
- Subscribe to newsletters or marketing materials
- Interact with us on social media platforms
The types of information we may collect include:
- Personal Identification Information: Your name, email address, phone number, postal address
- Payment Information: Credit/debit card details and billing information (processed securely)
- Booking Information: Appointment dates, services booked, preferences, patch test results (if required)
- Technical Information: IP address, browser type, and device information for analytics purposes (via cookies)
2. How We Use Your Information
The information we collect is used to:
- Process bookings and payments for salon services or education courses
- Communicate with you regarding your appointments, services, or course details
- Provide customer support and respond to your inquiries
- Send promotional content, newsletters, or updates (only if you’ve opted in)
- Improve our services through analysis of website usage and customer preferences
- Comply with legal obligations related to health and safety (e.g., patch tests)
3. How We Protect Your Information
We are committed to ensuring that your personal information is secure. We have implemented industry-standard security measures to protect your data from unauthorized access, disclosure, or loss. This includes:
- Encrypted connections (SSL) for secure data transmission
- Secure payment processing via trusted third-party providers
- Regular reviews of data protection protocols
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With trusted third-party service providers (e.g., payment processors) who assist us in delivering services, under strict confidentiality agreements
- To comply with legal obligations, including requests from law enforcement agencies
- For analytics purposes, with tools like Google Analytics to understand website usage patterns (these services only access anonymized data)
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small data files stored on your device to improve website functionality and analyze usage patterns. You can modify your browser settings to disable cookies if you prefer, though this may affect the functionality of the site.
We use cookies for:
- Analytics to understand how visitors interact with the website
- User experience improvements, like saving your preferences for future visits
6. Your Rights
You have the following rights concerning your personal information:
- Right to access: You may request a copy of the personal data we hold about you.
- Right to correct: You can request corrections to inaccurate or incomplete data.
- Right to deletion: You may request the deletion of your personal data, subject to any legal obligations we have to retain certain information.
- Right to withdraw consent: If you have opted in to marketing communications, you can unsubscribe at any time.
- Right to object: You may object to the processing of your personal data in some cases, such as for direct marketing.
To exercise any of these rights, please contact us using the information below.
7. Retention of Data
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this policy. After that, we securely delete or anonymize your data, except where required by law to retain it for longer periods (e.g., tax and accounting purposes).
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms or payment processors. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the data we hold about you, please contact us at:
Coral Jade
Website: www.coraljade.co.uk
Phone: 07786644629
Email: hello@coraljade.co.uk
Address: Neston, Cheshire